Refund and Returns Policy

At TYNA Style, your satisfaction is our top priority. Our Return and Refund Policy ensures transparency and clarity regarding the process for returning or refunding items purchased from our website.

Eligibility for Returns

We accept returns for eligible items within 30 days of the purchase date. To qualify for a return, the item must meet the following conditions:

  • Unused and unworn: The product should be in the same condition as when you received it.
  • Original packaging: All items must be returned in their original packaging.

Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

  • Personalized or customized items.
  • Intimate apparel.
  • Final sale items.

Please review the product description carefully before making your purchase.

Return Process

To initiate a return:

  1. Contact our Customer Service Team: Email us at [customer service email] with your order number and the reason for the return.
  2. Follow instructions: Our team will provide detailed instructions for completing the return process.

Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to:
    • A manufacturing defect.
    • An error on our part.
  • We recommend using a trackable shipping service and obtaining proof of postage for your records.

Refund Process

Once your return is received and inspected:

  • We will notify you regarding the approval or rejection of your refund.
  • If approved, the refund will be processed to your original payment method within a reasonable timeframe.

Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item:

  1. Initiate a return for the original item.
  2. Place a new order for the desired size, color, or style.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately upon receipt. We will work with you to resolve the issue by providing:

  • A replacement item.
  • A refund, depending on the situation.

Refund Exceptions

In some cases, refunds may be subject to:

  • Restocking fees.
  • Other deductions, as determined by TYNA Style.

Any applicable fees or deductions will be clearly communicated during the refund process.

Policy Updates

TYNA Style reserves the right to modify or update this Return and Refund Policy at any time without prior notice. Changes will take effect immediately upon posting on our website.

Contact Us

For any questions or concerns about this policy, please contact our Customer Service Team:
Email: [email protected]

Thank you for choosing TYNA Style!

The TYNA Style Team,